Messaging Consent

Last updated September 22, 2026.

This page documents how customers consent to receive text messages from Visit.Works. It exists so that anyone, including a mobile carrier reviewing our messaging program, can see exactly how consent is obtained and recorded.

How consent is collected

Consent is collected by the service business, not by Visit.Works. The flow is:

The business asks its own customer for permission for Visit.Works to text them about their visits with the business, using the consent script below.
The business records that consent in Visit.Works against that customer’s record.
Only then does Visit.Works send visit reminders, on-my-way notifications, and schedule change notices to that customer about their visits with that business.

Consent is never collected through a public web form on this site. There is deliberately no field anywhere on www.visit.works that asks a visitor for a phone number.

The in-app consent screen

Businesses record consent on a dedicated screen inside Visit.Works. This is that screen.

The Record messaging consent dialog in Visit.Works, showing the customer’s mobile number, how consent was obtained, the date it was obtained, the consent language read to the customer, and a checkbox confirming the customer agreed. — Recording a customer’s consent on that customer’s record in Visit.Works.

The consent script

The business reads this script to the customer before recording consent. It is the text shown on the consent screen above, word for word:

This is [business name]. We schedule with Visit.Works. Can Visit.Works text you a reminder the day before your visit, a heads-up when the crew is on the way, and a notice if your visit is rescheduled or canceled? The texts come from Visit.Works and will name us. Message frequency varies, and message and data rates may apply. Reply STOP any time to opt out, or HELP for help. Consent is not a condition of purchase.

The business’s privacy policy and the Visit.Works Privacy Policy describe how the customer’s information is handled.

What we keep as evidence

For each consent, the following is recorded and retained:

Who consented, and the phone number consent applies to
The date and time consent was given
How consent was collected, and the language used
The messaging program the consent applies to

Consent is tied to a single business and is never pooled, shared, sold, or transferred. Opt out records are kept after you unsubscribe so that we do not message you again. For the full picture of how we handle data, see our Privacy Policy, and for the terms of the program itself, see our Messaging Terms.